What Is Overdue Invoice Resolution?

Overdue invoice resolution refers to the structured process used to recover unpaid invoices after they pass their due date.

What It Includes

Unlike simple reminders, overdue invoice resolution typically includes:

• Consistent communication
• Payment negotiation
• Dispute clarification
• Documentation of interactions
• Escalation planning

Possible Outcomes

The objective is to guide the payment conversation toward a clear outcome. Possible outcomes include:

• Payment received
• Payment plan agreed
• Dispute clarified
• Escalation documentation prepared

This structured approach helps businesses recover payments while maintaining professionalism. ChaseFlow is designed as a neutral third-party overdue invoice resolution system that manages this process for businesses.

See how this approach compares to traditional debt collection.