ChaseFlow runs receivables as a managed function. This page tells you exactly how — including where AI is involved, how data is handled, and what every recipient can ask for.
Outbound calls and messages sent through ChaseFlow are handled by AI voice agents and AI-drafted messages, operating within rules set by the Customer. We don't market this as a feature on our public pages — but we won't hide it on the line. Recipients are informed in line with applicable law, and every interaction is logged in the audited report.
Calls may be recorded for quality, compliance, and audit. Recipients are notified at the start of the call where required by law in their jurisdiction. Customers receive transcripts and recordings as part of the audited report.
TLS 1.2+ in transit, AES-256 at rest, role-based access with MFA, least-privilege service accounts, continuous vulnerability scanning, and a documented incident-response process with 72-hour breach notification under GDPR.
Every contact attempt, response, and outcome is logged. The Customer can export the full audit report at any time. The report is the source of truth — for the Customer, their accountant, their lender, or their counsel.
ChaseFlow sits between the Customer and the counterparty as a neutral operator. We don't take a cut of what's owed. Our incentives are aligned with running the function well, not with maximising recovery at the expense of the relationship.
We use a small set of vendors to operate the service. Each is bound by a data-processing agreement and reviewed annually.
| Vendor | Purpose | Region |
|---|---|---|
| Neon | Application database (Postgres) | Singapore / EU |
| AWS | Cloud infrastructure and storage | Singapore / EU / US |
| AWS SES | Transactional email delivery | EU / US |
| Vonage | Voice and SMS infrastructure | Global |
| Airwallex | Subscription & credit billing only — never invoice/receivable funds | Global |
| OpenAI / Anthropic / Google (Gemini) | AI models for voice agents and drafting | US |
Airwallex handles your subscription and credit payments only. Money owed on your invoices always moves directly between you and your customer — ChaseFlow never holds receivable funds.
Material changes to the sub-processor list are notified to Customers via email at least 30 days in advance. Enterprise DPAs available on request.
ChaseFlow contacts businesses on behalf of their suppliers regarding overdue invoices. You have the right to:
Reach us at privacy@chaseflow.com or read the full Privacy Policy.
