Outsourced Invoice Follow-Up & Managed Receivables: The 25% New-Invoice Pilot
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Outsourced invoice follow-up replaces manual accounts receivable reminders with a neutral, third-party managed service that handles your invoices from issuance to resolution. Instead of asking clients for money yourself or paying 10% to 30% collection commissions, you pay a flat fee of $3.74 to $6.25 per Essential invoice, and debtors pay your bank account directly. You stay the good guy while the neutral TradePact Network protocol does the asking.
Primary Pilot Offer: "Don't trust us blindly. Send us 25% of your new invoices next month. Compare with your internal process. Then decide."
Sign up now and get started for free · Pay-as-you-go from $6.25 per Essential invoice ($4.95 on Starter) · Non-custodial · Zero commission
TL;DR: The 25% New-Invoice Pilot at a Glance
- What you test: Route 25% of next month's newly issued invoices through ChaseFlow while keeping 75% on your current internal process.
- How it works: ChaseFlow manages polite pre-due reminders, 90 days of post-due follow-up, live chat payment plans, and dispute routing under the neutral TradePact Network protocol.
- Flat per-invoice math: Essential follow-up costs 0.25 credits ($3.74 to $6.25 per invoice); Premium follow-up with phone calls at every overdue step costs 0.50 credits ($7.48 to $12.50 per invoice).
- Zero percentage cuts: Debtors pay your existing bank account directly. ChaseFlow never touches your funds or charges contingency fees.
- Built for B2B SMEs: Ideal for professional services, consultants, wholesale suppliers, and logistics teams (<40 staff, 10 to 50+ invoices/month) billing on 7-day to 90-day credit terms.
Why Does Internal Invoice Follow-Up Break Down as You Grow?
Internal invoice follow-up breaks down because mixing commercial relationships with payment administration creates awkwardness for account leads, inconsistent timing across invoices, and an unscalable drain on billable hours. When the person delivering the work also has to ask for overdue payment, follow-up gets delayed until small delays become serious cash-flow gaps.
1. The awkwardness of asking good clients for money
For consultants, agencies, and B2B suppliers with close client relationships, asking a key account for money feels risky. Your biggest client knows how much they matter to you, and that makes asking feel awkward. Many founders delay sending a firm reminder because they are pitching a renewal or delivering a project milestone. In one real client conversation documented in our ICP records, a business owner even used a second phone line, a different name, and a disguised voice to pretend to be their own administrator just to avoid asking a client for payment directly.
2. Reminder emails from your own domain lose urgency
Standard accounting reminders and basic accounts receivable software send messages from your company email address. Clients quickly recognize that no independent party is watching. Without a neutral third-party protocol, overdue reminders sit unread in inboxes without consequence.
3. Administrative time drain on founders and finance teams
Every new client adds more invoices, payment promises, and exception checks. Tracking which invoice is seven days late, who promised payment by Friday, and which invoice has a missing purchase order pulls founders away from revenue-generating work and keeps finance administrators stuck in manual follow-up instead of exception management.
How Does ChaseFlow's Managed Receivables Service Work?
ChaseFlow takes over your credit control from invoice issuance to resolution through the neutral TradePact Network, separating your commercial relationship from payment administration. You choose your follow-up style and set the rules, while a dedicated specialist team executes every step consistently.
Separation of commercial relationship and credit control
Like health insurance for your invoices, ChaseFlow works best when applied from Day 1 rather than waiting until an account is 60 or 90 days overdue. When you hand over new invoices at issuance, you can tell your clients:
"From now on, all our invoices are managed by a third party through the TradePact Network. If you ever have a question or a dispute, come straight to me. For everything about payment, they'll be in touch."
You remain the trusted partner delivering the work. Firmness and consistency belong to the neutral TradePact protocol, never to your brand.
Managed follow-up by a specialist team
Each processed invoice is assigned a TradePact participant and handled by your chosen AI specialist team (My AI Team) across email, phone calls, and live chat, supported by Jenna, your AI account manager:
- Pre-due courtesy reminders confirm invoice receipt and payment details before the due date arrives.
- 90 days of post-due follow-up run consistently according to your selected style (Good payer, Balanced, or Strong).
- Live chat payment plans allow customers to arrange structured installment plans within limits you pre-approve.
- Immediate dispute routing notifies you the moment a client flags an issue so you can pause or resume follow-up with one click.
- Tamper-evident forensic case records log every communication timestamp and response, ready for small-claims escalation (such as under S$20,000 in Singapore, or up to S$30,000 by mutual consent) without expensive legal drafting.
Non-custodial and zero commission
ChaseFlow is a B2B invoice management company, never a debt collector. Your bank details appear on every communication, and your customers pay your bank account directly. ChaseFlow never holds client funds and never takes a percentage of what is paid.
How Does the 25% New-Invoice Pilot Work?
The 25% New-Invoice Pilot lets you test ChaseFlow on a quarter of next month's newly issued invoices alongside your current internal process so you can compare payment behavior, administrative time saved, and client experience before scaling.
- Step 1: Connect your accounting workflow in minutes. Sign up, verify your company profile, enter the bank details your customers pay into, and connect Xero or QuickBooks in one click (or upload invoices via PDF or Excel template).
- Step 2: Route 25% of next month's new invoices to ChaseFlow. Keep 75% of your invoices on your existing internal workflow or software. Assign the remaining 25% of newly issued invoices to ChaseFlow on Pay-as-you-go ($25 per credit, covering 4 Essential invoices) or the Starter plan ($99/month for 5 credits, covering 20 Essential invoices).
- Step 3: Run side by side for 30 to 60 days. Let the TradePact protocol handle pre-due reminders, overdue follow-up, and payment-plan requests on the pilot batch while Jenna gives you daily status briefings.
- Step 4: Compare outcomes and decide. Measure how quickly the pilot batch resolves, how many hours your team saves, and how smoothly clients respond. From there, scale up to your full invoice book, adjust your follow-up styles, or stop, with no subscription required on Pay-as-you-go.
Sign up now and get started for free
How Much Does Outsourced Invoice Follow-Up Cost Per Invoice?
Outsourced invoice follow-up with ChaseFlow costs between $3.74 and $6.25 per Essential invoice (0.25 credits) or $7.48 and $12.50 per Premium invoice (0.50 credits), paid once when the invoice is processed. There are no per-seat software fees and no percentage commissions.
Service levels per invoice
- Essential (0.25 credits per invoice, $3.74 to $6.25): Covers reminders before the due date, 90 days of follow-up after the due date, email follow-up throughout, phone calls from day 60, live chat for payment plans, and Good payer or Balanced styles.
- Premium (0.50 credits per invoice, $7.48 to $12.50): Includes everything in Essential, plus phone calls at every overdue step from day 1 past due, and access to the Strong follow-up style.
- Flexible upgrade path: Start any invoice on Essential (0.25 credits) and upgrade it to Premium at any time for the 0.25-credit difference.
ChaseFlow credit plans (all prices in USD)
| Plan | Price | Credits Included | Effective Credit Price | Cost per Essential Invoice (0.25 cr) | Cost per Premium Invoice (0.50 cr) | Forensic Case Record | Best For |
|---|---|---|---|---|---|---|---|
| Pay-as-you-go | $25 per credit | As purchased | $25.00 | $6.25 | $12.50 | 1 credit | Testing the 25% pilot on a handful of invoices with zero monthly commitment |
| Starter | $99 / month | 5 credits / mo | $19.80 | $4.95 | $9.90 | Included | Small teams routing up to 20 Essential invoices per month |
| Business | $299 / month | 20 credits / mo | $14.95 | $3.74 | $7.48 | Included | Growing SMEs managing up to 80 Essential invoices/mo + custom follow-up policies |
| Scale | From $450 / month | 30+ credits / mo | $15.00 | $3.75 | $7.50 | Included | Higher volumes needing a dedicated human account manager + Ingestion & Full API |
Note: Subscription plans have a 3-month minimum commitment, and purchased credits are valid for 3 months. Each invoice is paid for once at processing; if your credit balance reaches zero, invoices already in progress continue through their full 90-day cycle. [Source: company-specs/offers/20261005-041316-offers.md]
Cost math: Flat credits vs. software seats and collection fees
- On a $3,000 consulting or wholesale invoice: Processing from issuance on ChaseFlow Starter costs $4.95 (Essential) or $9.90 (Premium). Waiting until that invoice goes 90 days overdue and handing it to a traditional collection agency charging a 10% to 30% contingency fee
[NEEDS SOURCE: Verified Atradius Collections or commercial agency contingency fee benchmark URL and date]costs $300 to $900, while risking the client relationship. - Compared to mid-market AR software: Dedicated accounts receivable software platforms frequently charge hundreds of dollars per month in fixed platform fees
[NEEDS SOURCE: Verified mid-market AR software pricing benchmark URL and date], and still leave your team sending reminders under your own company name.
How Does ChaseFlow Compare to In-House Follow-Up, AR Software, and Collection Agencies?
ChaseFlow combines the early, relationship-safe timing of internal follow-up with the third-party authority of an external service, without the manual workload of software or the percentage cuts of debt collectors.
| Comparison Factor | Doing It In-House | AR Reminder Software (e.g., Chaser, Upflow) | Debt Collection Agencies | ChaseFlow Managed Receivables |
|---|---|---|---|---|
| Who does the asking? | You or your finance admin | Automated emails from your own domain | Third-party debt collectors | Neutral third-party specialist team on the TradePact Network |
| When does it start? | Ad hoc (often when already late) | Pre-due and post-due | Only when 60 to 120+ days overdue | From invoice issuance (Day 1) through 90 days overdue |
| Impact on client relationship | Awkward for account leads | Ignored as routine automated noise | High risk of losing the client | Protects relationship: "You stay the good guy" |
| Role of your admin | Manual invoice-by-invoice follow-up | Managing templates, schedules, and calls | Handing off written-off accounts | Promoted to exception manager directing a specialist team |
| Pricing model | Hidden staff and founder time cost | Monthly subscription seat/tier fees | Contingency cut of amount collected [NEEDS SOURCE: agency fee range] | Flat per-invoice credits ($3.74-$6.25 Essential; zero commission) |
| Who touches the money? | Paid directly to your bank | Paid directly to your bank | Agency often collects and remits net of fees | Non-custodial: debtor pays your bank account directly |
Ready to Put 25% of Next Month's Invoices on Autopilot?
Stop choosing between awkward client conversations and unpaid invoices. Keep your commercial relationships warm, promote your admin from manual follow-up to exception management, and let the neutral TradePact protocol handle the asking from Day 1.
"Send us 25% of your new invoices next month. Compare with your internal process. Then decide."
Sign up now and get started for free Start on Pay-as-you-go ($6.25 per Essential invoice) or Starter ($99/month for 20 Essential invoices). Connect Xero or QuickBooks in one click.
Frequently asked questions
Will following up through a third party offend my clients?
No. Positioning ChaseFlow from the day an invoice is issued frames third-party management as a standard finance process rather than an escalation. Because every invoice goes through the neutral TradePact Network from issuance, no client feels singled out. You choose the tone (Good payer, Balanced, or Strong), and any commercial question or dispute comes straight back to you while routine payment dates are handled politely by the protocol.
Do you take a percentage or contingency fee of what is collected?
Never. ChaseFlow is a B2B invoice management service, not a collection agency. You pay a flat fee in credits once when an invoice is processed, between $3.74 and $6.25 for an Essential invoice or $7.48 and $12.50 for a Premium invoice. Whether your invoice is for $500 or $15,000, the credit cost is identical, and you keep 100% of the payment.
How does the 25% new-invoice pilot work?
Instead of overhauling your entire finance workflow on day one, you connect Xero or QuickBooks (or upload via PDF/Excel) and assign 25% of next month's newly issued invoices to ChaseFlow. You keep the other 75% on your internal process. Over 30 to 60 days, you compare payment timeliness, dispute visibility, and team workload side by side before deciding whether to expand.
What happens if a debtor raises a dispute?
If a customer raises a question or dispute about deliverables, pricing, or terms during follow-up, the protocol logs the exact reason and notifies you immediately. You stay in complete control: you can pause follow-up while you resolve the commercial issue directly with your client, adjust the invoice, or instruct the specialist team to resume once the matter is settled.
Do debtors pay ChaseFlow or pay us directly?
Debtors always pay your existing bank account directly. ChaseFlow is strictly non-custodial and never holds, routes, or touches your money. Your company's bank details are displayed clearly on all invoice reminders and payment plan agreements, ensuring cash lands straight in your account with zero settlement delay.
